Send a Secure Email

Do you need to send us confidential or sensitive information?

We at Northwest Bank feel it's our responsibility to protect the sensitive information we share together. The protection of confidential communication is important to us and we want to ensure your information stays private

Please use our secure email service to ensure your sensitive information arrives safe and secure to the person or department intended. Standard Internet email cannot guarantee confidentiality and should never be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc. We're excited to offer this service at no cost to you! 

Our easy-to-use email protection makes it seamless for you to receive, read and reply to all encrypted email communication we send you. The protection of confidential communication is important to us, and we want to ensure your information stays private. Click on the link below to get started by creating your account to send your information securely. If you've already created your account, simply click the Login button below.

Login Now to Access our Secure Email Application         Create a New Secure Email Account 

Create An Account

The first time you use Northwest Bank's Secure Mail, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into Northwest Bank Secure Mail. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your Northwest Bank Secure Mail account.

Why Send A Secure Email?

By itself, Internet email is not a secure communications channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.

How Northwest Bak's Secure Email Works

When Northwest Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a Northwest Bank Secure Mail message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure web site, and retrieve your message.

How To Retrieve A Secure Email

When Northwest Bank sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your Northwest Bank Secure Mail and send a secure reply message back to Northwest Bank if needed.